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  Services
Networking Support Services
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PC & Workstation Support

Have you ever lost a document you were working on??? Had trouble accessing the internet? Had your computer crash? Or your printer refuses to print?

Getting help with computer problems no longer means endless waiting on hold with a suppliers’ technical support or paying a fortune for someone to visit you at their convenience.

We are a unique computer support service. Members enjoy a comprehensive and economical range of user-friendly computer support services that will ensure you are never stranded with a computer problem again.

Our Desktop Assistance is a team of highly skilled and qualified computer engineers who can attend your home or business to fix problems that cannot be solved over the phone.

Our computer engineer will arrive armed with knowledge of your problem and the appropriate software tools to provide an exceptionally fast, well articulated solution to the problems at hand.

The computer engineer will make use of your call history and the advice of the support team to minimize the cost and disruption to you. Our computer engineers are trained to deliver solutions in friendly, accessible language and to help you avoid recurrent problems by advising you of preventative strategies.

What’s Our Secret?


We are determined to deliver exceptional support services to each of its members.

Our proprietary software provides us with information about your computer setup so that when you call with a computer problem, we know how to fix it quickly and we get it right.

Hardware Installation & Troubleshooting

GCT is responsible for installing, maintaining, hardware troubleshooting, computers and related equipment such as printers and scanners.

Is your PC refusing to work as it should?

There is a simple solution!! Get it over to GCT just as soon as you can.

GCT is the specialists in part replacement & troubleshooting the PCs. We offer a reliable, efficient and professional hardware troubleshooting service for all makes of PC domestic and commercial. Either at your place or ours!!

We carry a full range of parts in stock and operate from our own fully equipped workshops.

When the high street shops can’t get your machine to work and want to send it to “who knows where?” for “goodness knows how long” you know what to do. Or at least GCT knows so get it to them pronto. For sensible and cost effective solutions to your personal computer problems contact the experts in GCT.

From setup and installation, troubleshooting a multitude of software and hardware problems, repairing broken computer equipment…you name it, we do our best to help you with it.

Your computer is worthless if you can’t make it function. When you’ve tried everything, your work is backing up, and you’re ready to scream, call me instead. Fixing computers is my job.”

GCT is responsible for installing, maintaining, hardware troubleshooting, computers and related equipment such as printers and scanners.


Annual IT Support Contracts

We cover PCs, PC servers, printers and all manner of peripherals, with guaranteed fix times ranging from 2 to 16 working hours.

Most companies recognize that a maintenance contract for PC hardware makes sense, but the market has reached a level of saturation comparable with that of the double glazing industry. Like the double glazing industry, aggressive telesales, amazing offers and third rate service are also common. It’s hard to know where to turn.

Our long established and highly regarded hardware maintenance service delivers the guaranteed fix times that your users demand, minimizing downtime and protecting your investment in hardware.

We cover PCs, PC servers, printers and all manner of peripherals, with guaranteed fix times ranging from 2 to 16 working hours. Don’t be put off if you’re not a multinational!

A large proportion of our maintenance business is with small or medium sized companies, some of which have been with us for over number of years. Everybody can expect the same high standard of service.

If a maintenance contract doesn’t suit you, we can provide onsite or in-house repair services on an ad-hoc basis.

Our Annual Hardware Maintenance Contract includes:

Asset Management
On-site Service
12 Annual cleaning and inspection
Unlimited service calls.

Response Time:

For emergency service calls received prior to 12 noon, our technician will respond that day
For remedial maintenance service calls received, our technician will respond the following day.

Please note: Annual Maintenance Contracts can also limited to (1) hour of operating system support per PC for Microsoft Windows 95, 98, 2000, XP/vista win 7 win 8 and Microsoft NT/2003/2008/2010.

Wireless Networking Support

We offer wireless networking setup and support services including in-house wireless setups as well as point to point wireless setups between buildings.

For indoor wireless setups and support services we use support from different vendor’s hardware like, Motorola wireless infrastructure, Aruba networks, Cisco Linksys, D-link, and SMC. Before giving any wireless proposal our wireless network engineer visits the site and do a site survey and then we suggest the hardware Access points, routers and antenna for customers.

For outdoor wireless network setups the most important to see the line of sight and distance between the two sites and we do this with special site survey and with our experienced wireless network experts.

Security Camera Installations

GCT deals with different industry leader vendors in CCTV like, IPTech, Panasonic, I-Lux, Qline, Pixel view, etc. for its Security camera solutions.

GCT Dynamic’s line of CCTV video solutions incorporates cutting edge technology in complete video surveillance systems which include such components as IP domes, high-performance security cameras, video analytics, matrix switchers, multiplexers, keyboards and accessories.

GCT deals with different industry leader vendors in CCTV like, Panasonic, I-Lux, Qline, Pixel view, etc. for its Security camera solutions. GCT is qualified CCTV installer to provide surveillance system and security camera installation services in the different areas.

We also deal in IP Cameras solutions for watching your office from anywhere through the internet or via VPN.

Our Products

GCT partners with industry leading technology companies to provide the best price and solution for all your IT requirements. With an elite team of engineers GCT is able to support service and repair all your IT equipment.

Servers

If your company has standardized on HP or IBM servers and you want experienced systems integration you can have both needs met with one phone call. GCT offers a single source for all your server needs, including both industry leading brands as well as our own custom built and branded servers, all backed by our years of computing technology experience.


Computers

At GCT we carry an extensive range of computers and related equipment. GCT offers a single source for all your computer needs, including both industry leading brands as well as our own custom built and branded computers, all backed by our years of computing technology experience.

Mobile Solutions

Whether you are looking for laptop computers, notebook computers, Tablet PC's, Pocket PC's, Handhelds, PDA's, GCT wants to make it easy to get the product you need. GCT carry replacement parts for most laptops, notebooks and I pads including ac adapters, chargers, memory upgrades, battery's and connectivity cradles and cables.

Printers & Consumables

GCT is a single source for all your printing requirements with access to all the major brands and the latest technology laser, inkjet and dot-matrix printers covering the requirements of most office based desktop and workgroup printing applications.
GCT carries original consumables for all printers and faxes and is able to repair and service all brands of equipment.

Structure Cabling

A structured cabling system is a complete system of cabling and associated hardware, which provides a comprehensive telecommunications infrastructure. This infrastructure serves a wide range of uses, such as to provide telephone service or transmit data through a computer network. It should not be device dependent.

Cat6

CAT 6 and 6 UTP/FTP CMR/CMP 500MHz/600MHz premise cables

4-Pair, 23 AWG, UTP, solid copper cable
Designed with an X separator (ICCABP6Exx & ICCABR6Exx)
Designed with a center separator (ICCABP6Vxx)
0.200" outer diameter (ICCABP6Vxx)
0.212" outer diameter (ICCABR6Vxx)
0.236" outer diameter (ICCABR6Exx)
0.225" outer diameter (ICCABR6Exx)
Packaged in an EZ pull box; 15.55” H x 9.60” W x 15.75” D (ICCABP6Exx & ICCABR6Exx)
1000 feet per box (305 meters)


Cat6 CABLES Brands

D-Link , Interlink, Belkin, Beldan, Schneider


© 2014 Gargash Computer Technology
All rights reserved
P.O.Box: 1162,
Dubai, UAE
Telephone : + 971 4 2282151
Fax : + 971 4 2214180
  
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